Shipping policy

Shipping Policy – Carson’s 3D Creations

Last Updated: December 23, 2025

Thank you for shopping at Carson’s 3D Creations! This Shipping Policy explains how and when we ship your orders, delivery timelines, costs, and tracking.

1. Order Processing Time

  • All orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • Custom or personalized items may require additional processing time, which will be noted on the product page.

2. Shipping Methods & Delivery Times

We offer the following options (actual carriers and services may vary):

Standard Shipping

  • Delivery within 5–10 business days

  • Ideal for most domestic orders

Expedited Shipping

  • Delivery within 2–5 business days

  • Available at checkout for an additional cost

Shipping timelines are estimates only and may vary due to carrier delays, weather, or seasonal demand.

3. Shipping Costs

  • Free shipping on all orders over $25. A flat $4.99 shipping fee applies to orders under $25.

  • Any applicable taxes or duties will be calculated at checkout

4. International Shipping

  • We ship to select international destinations

  • International delivery times typically range from 10–25 business days, depending on customs and local carriers

  • Customers are responsible for any import duties, taxes, or customs fees levied by the destination country

5. Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number

  • You can track your shipment through the carrier’s website

  • If tracking updates are delayed, please allow 24–48 hours for carrier systems to refresh

6. Shipping Delays

Although we strive to meet delivery estimates, carriers may experience delays due to:

  • Extreme weather

  • High seasonal volume

  • Customs clearance (international orders)

  • Other unforeseen issues

If your package is significantly delayed, please contact us at support@carsons3dcreations.com.

7. Lost, Damaged & Incorrect Shipments

If your order:

  • Never arrives

  • Arrives damaged

  • Or you received the wrong item

Please email support@carsons3dcreations.com within 7 days of delivery with:

  • Your order number

  • Photos (if damaged)

  • A brief description of the issue

We will help with a replacement or refund as quickly as possible.

8. Contact & Support

For questions about shipping, delivery, or tracking:

Email : support@carsons3dcreations.com

Phone : 1 601-410-5115

Address : 20 Sandy Creek Drive, Waynesboro Mississippi 39367, United States